The www.online.pharmacy web site (the “Web site”) is owned and operated by Okanagan Pharmacy Ltd, doing business as Okanagan Pharmacy Remedys’Rx. Okanagan Pharmacy Remedy’sRx provides you access and use of this site subject to your compliance with these terms and conditions of use (the “site terms”). By accessing, browsing and using this site (the “site”), you agree to be bound by the site terms and all applicable law. If you do not agree to be bound by the site terms and applicable law each time you use this site or you do not have the authority to agree to or accept these site terms, you may not use the site.
- RELATED POLICES AND TERMS
Additional policies and terms apply to use of specific portions of this Site and to the purchase of certain Merchandise or Services and are included as part of the Site Terms. Please refer and review all additional specific terms and conditions.
Okanagan Pharmacy Remedy’sRx has adopted a Privacy Statement that you should refer to in order to fully understand how we use, collect and disclose information. To learn about our privacy practices, please refer to the Privacy Statement section of the Site.
The Site Terms apply exclusively to your access to, and use of, this Site and do not alter in any way the terms or conditions of any other agreement you may have with Okanagan Pharmacy Remedy’sRx for products, services, or otherwise.
- MODIFICATION OF SITE TERMS
Okanagan Pharmacy Remedy’sRx reserves the right to modify these Site Terms in our sole discretion from time to time and only Okanagan Pharmacy Remedy’sRx has the right to do so. If the Site Terms are changed, we will post the new terms on the Site and note the date they were last updated. Any changes or modification will be effective upon posting of the Site Terms as revised, and your use of the Site following the posting will constitute your acceptance of the new Site Terms.
- CANADIAN USAGE
This Site may only be used by residents of Canada to order goods or services intended to be delivered to addresses within Canada. Use of this Site is governed by the provincial and federal laws of Canada. The laws of your jurisdiction may be more or less strict than the laws that apply to this Site. If you access this Site from outside the Canada, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
- CHANGES, MISPRINTS, AND ERROR
Subject to applicable law, we: (a) reserve the right to change the goods and services advertised or offered for sale through this Site, the prices or specifications of such goods and services, and any promotional offers and any other Site Materials at any time and from time to time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services advertised or offered for sale on this Site will be available when ordered or thereafter; (c) reserve the right to limit quantities sold or made available for sale; (d) do not warrant that the Site Materials (including without limitation product descriptions or photographs) are accurate, complete, reliable, current or error-free; and (e) reserve the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on this site is inaccurate. If we do not process an order for such reason, we will advise you that the order has been cancelled and will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you.
- PASSWORDS AND SECURITY
If you use a password to access this Site or any portion of it, then you are responsible for maintaining the confidentiality of the password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur on your account or with your password. In the event that the confidentiality of your account or password is compromised in any manner, you will notify Okanagan Pharmacy Remedy’sRx immediately via telephone. Okanagan Pharmacy Remedy’sRx reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the Site and your account, including without limitation, terminating your account, changing your password or requesting information to authorize transactions on your account. Notwithstanding the above, Okanagan Pharmacy Remedy’sRx may rely on the authority of anyone accessing your account or using your password and in no event will Okanagan Pharmacy Remedy’sRx be held liable to you for any liabilities or damages resulting from or arising out of (i) any action or inaction of Okanagan Pharmacy Remedy’sRx under this provision, (ii) any compromise of the confidentiality of your account or password, and (iii) any unauthorized access to your account or use of your password.
- LIMITATION OF LIABILITY
In no event shall Okanagan Pharmacy Remedy’sRx be liable for any direct, special, punitive, exemplary, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in an action in contract, tort (including but not limited to negligence), or otherwise, arising out of or in any way connected with the use or inability to use this site or the materials contained in, or accessed through, this site. In no event shall the aggregate liability of Okanagan Pharmacy Remedy’sRx (whether in contract, warranty, tort (including but not limited to negligence), product liability, strict liability or other theory) arising out of or relating to the use of this site exceed $5 or the compensation you paid Okanagan Pharmacy Remedy’sRx, whichever is less.
Some jurisdictions do not allow limitations on implied warranties, or the exclusion or limitation of incidental or consequential damages. If these laws apply some or all of the above disclaimers, exclusions, or limitations, may not apply to you, and you may have rights additional to those contained herein.
Notwithstanding any of these terms and conditions, Okanagan Pharmacy Remedy’sRx reserves the right, without notice and in its sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site if you violate any of these Site Terms. Upon termination, these Site Terms shall still apply.
- CONSENT TO E-MAIL COMMUNICATION
When you visit this Site or send email to us, you are communicating with us electronically. You consent to receive communications from us electronically and agree that we may communicate with you by email or by posting notices on this Website.
- REFUND/RETURNS POLICY
Due to national and provincial regulations, our pharmacy is unable to accept prescription returns. We may be able to authorize a credit, so if there is an issue with a prescription order, please contact a pharmacist at Okanagan Pharmacy Remedy’sRx/Online.Pharmacy.
Over-the-counter (OTC) medications and other non-prescription products may be considered for return and refund when sent back by mail, subject to our return policy, which is as follows:
- Return is within 30 days of purchasing
- Item is non-refrigerated (refunds on refrigerated products cannot be accepted)
- Product is unused and in original sealed packaging
- Prior return authorization has been obtained by Online.Pharmacy.
Refunds will be processed in the same tender as the original purchase.